Refund policy
Returns & Exchanges
We want you to be completely satisfied with your purchase. If for any reason you are not, please contact us within 30 days of purchase or delivery to request a return or exchange authorization.
Customers are responsible for return shipping costs. Once returned items are received and inspected in their original, unused condition, we will process a refund or exchange. Original shipping charges are nonrefundable.
A valid receipt or proof of purchase is required for all refunds and exchanges.
The following items are not eligible for return or exchange:
- Consumable products
- Personal care products
- Seasonal merchandise
- Sale and clearance items
- Candle-making and craft reservations
- Workshops, classes, and event bookings
We reserve the right to deny returns that do not meet these requirements.